Refund Policy

If you are not satisfied with any paid plan of Akari Studio, you may request a full refund within 7 days of your first payment. No questions asked.

• Within 7 days of your first payment: full refund, no questions asked.
• After 7 days: refunds are granted at our discretion for documented technical failures that prevent you from using the Service.
• Cancellation: You may cancel at any time from your account settings or by contacting us. Cancellation stops future renewals. The current paid period remains active until its end date and is not refunded pro-rata, unless required by applicable law.

• Within 7 days of purchase: full refund, no questions asked.
• After 7 days: refunds are considered case-by-case for documented technical failures.

Email [email protected] from the email address associated with your account, and include your order reference (found on your Creem receipt). We respond within 3 business days.

All payments are processed by Creem, our Merchant of Record. Approved refunds are issued by Creem to your original payment method, typically within 5–10 business days depending on your bank or card issuer.

• Requests made more than 7 days after payment for reasons other than a documented technical failure (e.g., change of mind).
• Accounts terminated for violation of our Terms of Service.
• Free-tier accounts (no payment was made).

Nothing in this policy limits or excludes any rights you may have under the consumer protection laws of your country of residence (including the EU and UK), where such rights cannot be waived by contract.

We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

Akari Studio — [email protected]